What data do we collect?
Contact information (including name, email address, address and phone number etc)
How do we collect your data?
You provide us with the data we collect. We collect data and process data when:
- you contact us or register online or place an order for any of our courses,
- you provide feedback online, and
- you use or view our website via your browser’s cookies.
How will we use your data?
We collect your data so that we can a) provide you with our
courses and receive payment for them, and b) send you information
and promotional material relating to our courses.
How do we store your data?
We store your data on a SSL/TLS protected secure server.
We will keep any data you provide for marketing purposes for as long as you
consent to our holding it and in any case no longer than necessary. We keep
all other data for as long as is necessary to allow us as a business to comply
with our legal requirements. After this, we will delete your data.
What are your data protection rights?
We want you to be fully aware of your rights. Every user is entitled to the following:
The right to access
You have the right to ask us for copies of your personal data.
The right to rectification
You have the right to ask us to:
- correct any information that you believe is inaccurate; and
- complete any information that you believe is incomplete.
The right to erasure
You have the right to ask us to erase your personal data, under certain conditions.
The right to restrict processing
You have the right to ask us to restrict the processing of your personal data, under certain conditions.
The right to object to processing
You have the right to object to our processing your personal data, under certain conditions.
The right to data portability
You have the right to ask us to transfer the data that we have collected
to another organisation, or directly to you, under certain conditions.
If you ask us to do any of the above, we have one month to answer you.
If you wish to exercise any of the above rights, please contact us (details below).
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log
information and visitor behaviour information. When you visit our website, we
may collect information from you automatically through cookies or similar technology.
For further information, visit
www.allaboutcookies.org.
How do we use cookies?
We use them in a range of ways to improve your experience on our website including:
- keeping you signed in; and
- understanding how you use our website.
What types of cookies do we use?
Functional cookies
We use these so that we recognise you on our website and remember your previously
selected preferences. We use a mix of first-party and third-party cookies.
Analytics cookies
We use these to collect information about your visit to our website, the
content you viewed, the links you followed and information about your
browser, device and your IP address.
How to manage cookies
You can set your browser not to accept cookies, and the website above
tells you how to remove cookies from your browser. However, some of our
website features may not function as a result.
Privacy policies of other websites
Our website may contain links to other websites. Our privacy statement
applies only to our website and to the services we provide, so if you click
on a link to another website, you should read their privacy statement.
Changes to our privacy statement
We review our statement regularly and will place any updates on this web page.
How to contact us
How to contact the appropriate authority
If you wish to report a complaint, or if you feel that we have not
addressed your concern satisfactorily, contact the Information Commissioner’s Office:
https://ico.org.uk/
